Please note that there have been updates to our policies and procedures. They follow below, for your immediate review:
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Withdrawal and Refunds: Withdrawal may be done in person, or by phone when a real person is reached. Voicemails are not accepted for withdrawals. Withdrawal must be done at the school office, with a person by phone, and not with the teacher.
No withdrawals will be accepted in May or June for any program.
There is a two-month minimum for all music lessons, and tutoring registrations. One-month notice is required to discontinue any lessons/classes at the end of that month must occur within the first 7 days of the month to discontinue in the following month.
There is a 3-month minimum for all Music Together class registrations. There are no withdrawals or refunds for Music Together classes (including Rhythm Kids) after the second week of any season. To withdraw from lessons/classes a parent or adult student must inform school administration in person, at the office or by telephone. Voicemail is not accepted.
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As usual, our common sense rule applies to the above changes with respect to family emergencies and the like. These will be handled on a case-by-case basis, as in the past.
If you have any concerns about these changes, we invite you call the office right away.